How do I gather the Windows Event Viewer logs?

How do I gather the Windows Event Viewer logs?

How do I gather the Windows Event Viewer logs?

Modified on: Thurs, 12 Mar, 2026 at 9:18 AM

Event Viewer is a component of Microsoft Windows that allows administrators and users to view detailed event logs on a local or remote computer. These logs record system events such as application errors, warnings, and critical system issues.

When a critical issue occurs—such as an application crash—Event Viewer logs can help support teams identify the root cause of the problem and work toward a resolution. Providing these logs when submitting a support request can significantly speed up troubleshooting.


How to Gather Windows Event Viewer Logs

Follow the steps below to collect the relevant logs:

1. Open Event Viewer

  1. Type “Event Viewer” in the Windows Start Menu search bar and open the application.
  2. Alternatively, press Windows + R, type eventvwr.msc, and press Enter.

2. Create a Custom View

  1. In the Actions panel on the right side of the Event Viewer window, click Create Custom View.


3. Set the Filter

  1. In the Create Custom View dialog, configure the filter to include the time period when the critical LinkFixer Advanced issue occurred.

  1. Under Event logs, select both:
    1. Application
    2. System
  1. Click OK.

4. Save the Custom View

  1. Give the custom view a recognizable name and save it.

5. Export the Logs

  1. Export the saved logs and attach the file to your LinkFixer Advanced support ticket.